Dedicated to delivering excellence
Everyone has a story. Here is ours.
The Beginning
The 96firm journey began in 2002 when Ricky Jordan saw the demand for simplified Tech Support.
Mission
At 96firm, we’re on a mission to hold a high bar when it comes to the solutions we use and provide. The real challenge is to make sure these solutions make sense to you and your end users. This is where we come in to make sure this process is seamless.
Well Maintained
Once our solutions are in place, you want to keep them well oiled and maintained. Even if automated, giving something the human touch with the right concierge service is the key to maximizing your investment(s) and keeping everything compliant and secure. This also ensures that everything stays up to date with current times(s) as well as the future to come.
We understand that business can be chaotic. That’s where we come in. We’re focused on adding some much-needed balance to the mix. We accomplish that by forging real partnerships with our clients. When you work with us, you’re working with a team who understands your pain points and your goals. We’ll help you find order in the midst of the chaos.
Our culture is built around four key attributes that differentiate us from our competition.
Passionate
We are intensely enthusiastic about providing a superior experience.
Respectful
Not everyone speaks tech, this is why we strive to be patient and transparent.
Ownership
We are empowered to do our jobs and work towards a common goal.
Unified
We work as a team and trust each other to create a seamless experience.
A team built on experience
We’re continuing to build our network nationally, bringing together a vibrant team with best-in-class service and technical skills alike. Our staff is certified and properly trained on all of the solutions that we partner with
Better together
We know that work is important, but so is play! We respect all of our partnerships, and we make every effort to engage in fun ways that solve critical problems and leave a smile on your face at the same time.
We love our job and love helping our clients.